Privacy Policy

This policy explains how Clarke Bell collects, uses, stores, and protects personal data when you use our website, contact us, or engage our services.

If you have any questions about this privacy policy or how we handle your personal information, please contact us using the details below.

Email: [email protected]

Telephone: 0161 907 4044

Clarke Bell
Suite 2, The Offices
53 King Street
Manchester, M2 4LQ

Clarke Bell is a firm of licensed insolvency practitioners providing corporate insolvency and company liquidation services to company directors, businesses and professional advisers.

For the purposes of UK data protection law, Clarke Bell Limited will usually act as the data controller, meaning we determine how and why personal information is processed.

However, in some circumstances:

• If you engage another company within the Clarke Bell Group, that company will act as the data controller for the services it provides.
• If you engage Clarke Bell to provide insolvency services, the licensed insolvency practitioner responsible for your case will also act as a data controller, as required under insolvency legislation.

We will confirm the relevant data controller in any engagement documentation.

We may collect and process personal data depending on how you interact with our website or services.

Information you provide to us

If you contact us, request advice or engage our services, we may collect:

• Your name and contact details (email address, telephone number and postal address)
• Identification documents required for regulatory compliance
• Financial information relating to your business
• Company records and accounting information
• Information relating to company directors, officers and employees
• Any other information you choose to provide in relation to your enquiry or case.

This information is necessary for us to provide professional services and meet legal obligations.

Website enquiries

If you submit an enquiry through our website contact forms, we will collect the information you provide so we can respond to your enquiry and provide appropriate advice.

This usually includes:

• Name
• Email address
• Phone number
• Details of your enquiry.

Professional contacts

When we work with accountants, solicitors, advisers, or other professionals involved in a client matter, we may collect basic contact information, such as name, job title, and contact details, to facilitate communication.

Telephone calls to Clarke Bell may be recorded for training, monitoring and quality assurance purposes. These recordings help us maintain service standards and ensure compliance with regulatory requirements.

We use personal data for several purposes, including:

• Providing insolvency and business advisory services
• Responding to enquiries and requests for information
• Carrying out regulatory and compliance checks, including anti-money laundering checks
• Communicating with clients and professional advisers
• Managing and administering our business operations
• Improving the performance and usability of our website.

We will only process personal data where we have a lawful basis to do so under UK data protection legislation.

We rely on the following lawful bases when processing personal data:

Contractual necessity: Where processing is required to provide professional services to you or your business.

Legal obligations: Where we are required to process information to comply with statutory or regulatory requirements.

Legitimate interests: Where processing is necessary for the operation, security or improvement of our business.

Consent: Where you have opted in to receive marketing communications.

We may share personal information where necessary with:

• The Insolvency Service
• Companies House
• HM Revenue & Customs
• Professional advisers such as solicitors, accountants and valuers
• IT service providers and business support suppliers
• Regulatory authorities or law enforcement agencies, where required by law.

We will only share personal data where necessary to provide services or comply with legal obligations.

We do not sell personal data, and we will not share personal information for marketing purposes without your consent.

From time to time, we may send communications about our services if you have opted in to receive them or where we have an existing professional relationship.

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in our emails
• Emailing [email protected]
• Contacting us by phone.

Some marketing communications may be delivered using third-party platforms such as HubSpot.

Clarke Bell takes the security of personal information seriously and uses appropriate technical and organisational measures to protect data.

These measures include:

• Secure IT systems and databases
• Restricted access to personal information
• Staff training on data protection responsibilities
• Internal procedures for handling sensitive information.

While we take reasonable steps to protect personal data, no internet transmission can be guaranteed to be completely secure.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.

In many cases, we are required to retain records for specific periods to comply with legal, regulatory or professional obligations.

We regularly review stored information and securely delete data that is no longer required.

Personal data is normally stored within the United Kingdom or the European Economic Area.

In some circumstances, third-party service providers may process information outside these regions. Where this occurs, we ensure that appropriate safeguards are in place in accordance with UK data protection legislation.

Under UK data protection law, you have several rights relating to your personal data, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data in certain circumstances
• Request restriction of processing
• Object to certain types of data processing

If you wish to exercise any of these rights, please contact us using the details provided in this policy.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Further information can be found at: www.ico.org.uk

Our website uses cookies and similar technologies to ensure the website functions correctly, improve performance and understand how visitors interact with it.

Cookies are small text files that are placed on your device when you visit a website. They allow the website to recognise your device and store certain information about your preferences or previous actions.

Cookies help us improve user experience and analyse how our website is used.

Types of cookies we use

Essential cookies

Essential cookies are necessary for the website to function properly. They enable core features such as page navigation, security and access to certain areas of the site.

The website cannot function correctly without these cookies.

Analytics cookies

Analytics cookies help us understand how visitors interact with our website. These cookies collect information such as:

• Which pages visitors view
• How long visitors spend on the website
• How users navigate between pages.

We may use services such as Google Analytics to collect this information. The data collected is aggregated and does not identify individual users.

Functionality cookies

Functionality cookies allow the website to remember certain choices you make, such as preferences or previously entered information, so that we can provide a more personalised experience.

Marketing and tracking cookies

Some cookies may be used to track visitor activity across websites to support marketing activities and measure advertising performance.

These cookies may be set by third-party services used on the website.

Managing cookies

Most web browsers allow you to manage cookies through browser settings.

You can:

• Block cookies
• Delete existing cookies
• Receive notifications when cookies are used.

Please note that disabling cookies may affect the functionality of certain parts of the website.

Our website may contain links to external websites.

Clarke Bell is not responsible for the privacy practices or content of third-party websites, and we recommend reviewing their privacy policies before providing personal information.

We may update this privacy policy from time to time to reflect changes in legislation, regulatory requirements or business practices.

Any updates will be published on this page.

Clarke Bell Limited
Company Number: 05214586

Close Your Company Limited
Company Number: 14635523

Registered office:

Clarke Bell
Suite 2, The Offices
53 King Street
Manchester, M2 4LQ

VAT Number: 588 7824 66

Last updated: May 2026.